Clan Wellness Ltd. Coaching Services Terms and Conditions
These Terms and Conditions (“Agreement”) outline the terms under which coaching services are provided by Clan Wellness Ltd. (“the Coach”) to the Client. By engaging in coaching services, the Client agrees to these terms.
PREAMBLE
The Client is seeking coaching services for self-development. The Coach has provided the Client with a clear explanation of the nature of these services, the expected benefits, potential risks, possible alternatives, and other relevant information that allows the Client to make an informed decision regarding their coaching journey.
HAVING BEEN PROVIDED WITH THIS INFORMATION AND HAVING HAD THE OPPORTUNITY TO ASK QUESTIONS, THE FOLLOWING HAS BEEN AGREED:
Article 1:
Nature of Services
The Client acknowledges having been informed about the nature of the coaching services provided by the Coach, including the techniques and methods that may be used during sessions. The coaching process is designed to support the Client’s personal growth and development and is not intended to diagnose or treat any medical or psychological conditions.
Article 2:
Description of Services
The services offered by the Coach include:
Journaling therapy coaching Yoga Pranayama (yogic breathwork) Heart coherence
These services will be tailored according to the Client’s individual needs and goals.
Article 3:
Duration
This agreement is effective from the date of purchase and will continue for the agreed-upon duration of the session or programme or until terminated by either party under the conditions stated below.
Article 4:
Fees and Payment Terms
The Client agrees to pay the Coach the agreed fee for the services as outlined in the offer. Payments will be made in full upon booking or in monthly instalments, as per the offer.
Article 5:
Cancellation and Rescheduling
Any session cancelled less than 2 hours before the appointment will be charged in full, except in cases of duly justified force majeure (unforeseen events outside of the Client’s control).
Article 6:
Confidentiality
The Coach agrees to keep all information provided by the Client during the sessions confidential, except with the express consent of the Client or in situations required by law (e.g., where there is a risk to the safety of the Client or others).
Article 7:
Liability
The Coach commits to providing services with professionalism, diligence, and competence, respecting ethical and legal standards. However, the Coach cannot be held responsible for the outcomes of the coaching services. Success depends on the Client's active participation.
Article 8:
Termination
Either party may terminate this Agreement at any time with a written notice of 7 days.
Article 9:
Applicable Law and Disputes
This Agreement is governed by the laws of Scotland. Any dispute related to this Agreement shall be submitted to the competent jurisdictions within Scotland.
Agreement
This contract, between Clan Wellness Ltd and you, the Client, will begin on the day the full or first payment is processes until the completion of the programme.
1. As a Client, I understand and agree that I am fully responsible for my physical, mental and emotional well-being during my coaching calls, including my choices and decisions. I am aware that I can choose to discontinue coaching at any time.
2. I understand that “coaching” is a Professional-Client relationship I have with my coach that is designed to facilitate the creation/development of personal goals and to develop and carry out a strategy/plan for achieving those goals.
3. I understand that coaching is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, education and recreation. I acknowledge that deciding how to handle these issues, incorporate coaching into those areas, and implement my choices is exclusively my responsibility.
4. I understand that coaching does not involve the diagnosis or treatment of mental disorders. I understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and I will not use it in place of any form of diagnosis, treatment or therapy.
5. I promise that if I am currently in therapy or otherwise under the care of a mental health professional, that I have consulted with the mental health care provider regarding the advisability of working with a coach and that this person is aware of my decision to proceed with the coaching relationship.
6. I understand that information will be held as confidential unless I state otherwise, in writing, except as required by law.
7. I understand that certain topics may be anonymously and hypothetically shared with other coaching professionals for training OR consultation purposes.
8. I understand that coaching is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual or other qualified professionals. I will seek independent professional guidance for legal, medical, financial, business, spiritual or other matters. I understand that all decisions in these areas are exclusively mine and I acknowledge that my decisions and my actions regarding them are my sole responsibility.
9. I agree to take a collaborative, co-active approach to coaching, take responsibility for bringing about their desired changes, and attend all coaching sessions and complete any assigned practices and exercises.
The Client also agrees to disclose any past or present psychological or psychiatric treatment. If any mental health difficulties arise during the coaching relationship, the Client will notify the Coach immediately so that appropriate steps can be discussed, including possible referrals if necessary.
Virginie Ferguson
Director, Clan Wellness Ltd